Psychological expertise isn’t always necessary at work.
After all, we’re all human, right? We know how people behave because we have met plenty… so how hard can it be to create something that’s easy to use without error?
Whether it’s software, tools, rules, or team agreements — we often manage to design things that are useful and helpful… as long as they’re used under ideal conditions.
But it’s the real-world conditions in which the challenges surface. During the messy reality of daily work, it becomes visible whether something supports or hinders us under non ideal conditions.
The slider below shows how psychology helps align work with people. Not aligning work with people at their best, in ideal circumstances, but with humans in all their humanness, and the context in all its chaos.
This post has been translated. Do you want to read my posts in Dutch? www.juliaburggraaf.nl/blog